Kays Accountants

Kays Accountants were looking for a website refresh that better reflected the breadth of the services. Strawberry Forge delivered a site that emphasised their values while providing greater depth for website users.

Understanding Brand Values and Delivering Ease of Use

Kays Accountants are a firm that go beyond just basic accounting services, instead providing proactive advice that helps their clients to achieve their growth ambitions. For that reason, they need a site that emphasised not just their technical skill, but also the value of their personal communication and engagement. Alongside the look and feel of the site, it was important that the Kays Accountants site could be updated internally and grow with their firm.

Very professional service, delivered promptly. Highly recommended. Tim and Nick helped me develop a standout website for my accountancy firm.

Michael Kay

Director

Our Process

Kays Accountants didn’t want to blend into the accountancy crowd, which meant emphasising not just the services they provide, but the people behind them. As part of this project, we gave extra consideration to the role accountancy firms play in successful business, and how these benefits can be reflected in the structure, design and content of a website.

Understanding Tone

The preexisting Kays Accountants website was minimal and out of date, so when it come to considering the tone of the site, we started with a blank page. Through conversations with the Kays team, we built a picture of how they deliver an accounting service that goes beyond simply meeting tax return deadlines. These USPs were incorporated into initial content that was reviewed and refined with the client to ensure the tone reflected their values accurately.

UX Design

Kays Accountants wanted to attract clients that had their own business growth ambitions, so designing a site that championed the value of collaboration was key. At the same time, a greater number of pages meant we had to think carefully about the navigation and user pathways to ensure the end product would provide an engaging user experience. As part of the revamp, Kays Accountants had comissioned new photography, so making the most of these high-quality visuals was also key.

Launch & Training

With the new site ready to go live, we made sure to take some time to spend with the Kays Accountants team, taking them through the site architecture and how they could manage the site moving forward. With many digital agencies having minimum charges, being able to make simple updates to content and images was important in futureproofing Kays Accountants’ use of the site, ensuring they could updated and develop the site as needed without the fear of incurring unnessecary costs for small items.

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